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Terms and Conditions


China train ticke sample of Beijing to Xian train ticket

Ticket Booking
China train tickets go on sale 20 days in advance of the departure. An earlier reservation is highly recommended. Your reservation will be made only after your full prepayment have been received at least 15 days prior to departure. Your reservation will be automatically cancelled if your pre-payment has not been made before 15 days.

Ticket Confirmation
No binding contract between you and SinoTour will come into effect until SinoTour send you a formal confirmation either by email or fax confirming you that they have got the tickets you have asked for on the 10th day before your sought-after train departure date.

Inability to Get the Tickets You Want
It is advisable for you to offer us an alternative tour date or train number so that we have a chance to provide you train tickets when the train tickets on your chosen tour date or train number are sold out. If SinoTour fail to get the train tickets you want, they are obliged to inform you of the tickets status within 9 days and refund all the prepayment to you. If necessary, SinoTour will buy air-tickets for you, you just need to pay the balance between train tickets and air-tickets.

Cancellation Policy
If you want to change or cancel your China train booking, an extra cost - 20% of total price of yourChina train ticket booking will be charged. At the same time, we cannot guarantee to get the new tickets.

International Train Ticket Booking
Same as the internal train ticket booking stated above. In addition, more personal information required, such as your full names same as on passport, nationalities and passport numbers.

Ticket Delivery
Normally the train tickets will be delivered to the front desk of your hotels or residence unless stated otherwise. Train tickets will be sent by express post or delivered by person. Delivery fee will be on your own. Passengers should be held responsible for the correctness of delivery address and receiver's name.

Train Ticket Fares
Price showed on our website is for references only and subject to change without notice. Price covers ticket price, ticket surcharge and delivery charge. So the final payment for your tickets include train ticket prices as stated above, delivery and postage charge which, you will know from the confirmed emails from SinoTour staff.

Terms of Payment: We accept
A. Western Union
B. Payment via PayPal
C. Bank transfer

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