< Different deadline for the guarantee: If you want to change or cancel it because of the new schedule, please inform us before the deadline.
< After deadline, hotel has the right to charge rooms x 1 night's fee according to international regulation.
 < For instance, 2 rooms you've booked, actually only 1 room occupied and the other no-show. Hotel has the right to charge no-show rooms x 1 night's fee according to international regulation.
< We will mention the deadline of booking not only by phone but also our confirmation page.
< No-Show: If the guest doesn't check in as he reserved, the hotel will charge him/her at least one night's room fee as penalty.
 < Change the scheduling: If you want to change the reservation, please amend it before the deadline, then we will make a new booking for you.
< Earlier check out: If you want to check out earlier, please inform us one working day in advance before you check out the hotel .If some urgent situation happened and fail to inform us, please provide the certification of the hotel. Sinotour will return the surplus room fee, otherwise we can not return the money.